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Support for StarSCAN and StarMOBILE has been discontinued. Please see the following articles for more information:
StarMOBILE Desktop Client Application Support has been Discontinued
StarSCAN Tool Support has been Discontinued
Article Number: 846
Posted: Tue, Apr 17, 2018
Last Updated: Thu, Jul 5, 2018
Posted: Will Flickema
Online URL: https://kb.fcawitech.com/article/unable-to-flash-reprogram-vehicle-ecus-using-starscan-846.html