wiTECH 2.0 Knowledge Base

Video - How-to Setup a new device for wiTECH 2.0

Wed, Mar 30, 2016 New Device, Setup, Configure, Technical Service Portal, microPOD Setup Utility, Wireless, WiFi, Wi-Fi, Video, mP2, microPod 2, Mopar, Mopar Diagnostic Pod, MDP, VCI, Vehicle Communication Interface 42 27124

How-to Setup a new device for wiTECH 2.0 NOTE: For FCA North America Dealership use only. Read More

FCA US LLC J2534 Manual

Tue, Feb 4, 2020 J2534, Manual, FCA, vehicles, aftermarket, protocol, configure 218 28614

Switching Multi Factor Authentication Options (MFA) - Aftermarket

Tue, Jan 2, 2018 okta, switch, multi, factor, authentication, MFA 0 23229

If users want to switch their MFA (multi-factor-authentication) on their own the following steps must be followed: Login to wiTECH 2 with Okta user name and password Enter current authentication method (phone, yubiKey etc.) Note: If users no Read More

Adding Okta Account to Google Authenticator or Okta Verify on Multiple Devices

Tue, Jan 9, 2018 Google Authenticator, Google, Authenticator, MFA, Login, Aftermarket login, logging in, wiTECH 2 Aftermarket, Aftermarket, signing in, Okta 1 38882

If you have lost or damaged your smart phone or tablet and are unable to log into Okta, please refer to Lost Phone or Tablet - Unable to log into wiTECH 2 Aftermarket wiTECH 2 Aftermarket currently uses a Multifunction Authentication (MFA) during Read More

VCI Quick Start Guide - NA Dealership Only

Tue, Oct 20, 2020 VCI, microPod, microPod 2, MDP, Moapr Diagnostic Pod, Setup, Quick Start Guide, Quick Start 5 6821

1st - Associate Service Technicians to VCI Devices

Fri, Oct 9, 2020 microPod, microPod II, microPod 2, MDP, Mopar Diagnostic Pod, Associate Technicians 31 39065

For North America Dealerships ONLY NA Dealership VCI Setup Process: For a video version of the North America Dealership wiTECH 2.0 setup process, please see Video - How-to Setup a new device for wiTECH 2.0 . 1st - Associate Service Technicians to VCI Read More

Video - DRB III Enhanced Emulator Flash Tips

Wed, Dec 6, 2017 DRB III Enhanced Emulator Flash Tips, DRB 3 Enhanced Emulator Flash Tips, TechTOOLS, DRB III Flash, DRB 3 Flash, T21, T21 Recall 0 1532

DRB III Enhanced Emulator Flash Tips Use a Windows PC. (TechTOOLS is now compatible with Windows 10.) Ensure the “DRB III Emulator” checkbox is selected in TechTools prior to selecting “Download / Update”. Use a MicroPod 2 w Read More

wiTECH Premium Support Helpdesk Contact Information

Wed, Sep 6, 2017 helpdesk, witech, witech2, support, dealer, aftermarket, vehicle, chrysler, fiat, dodge, ram, witech 2.0, 2.0, number, contact, information, help, application, TSP, technical, service, portal, witechsystem.com, live, chat, email, phone, call, fleet, tools 8 83135

DEALERS: Phone: 888-948-3241 Email: support@witechtools.com wiTECH 2 Application - Help TAB AFTERMARKET/FLEET – wiTECH 2.0 Call: 844-wiTECH-2 Email: aftermarket.witech2@witechtools.com wiTECH Helpdesk Hours Of Operations Monday-Friday 7am Read More

How to Order a VCI Device

Fri, Sep 1, 2017 order, micropod, witech, product, shopping, diagnostic extender, confirmation, shipping, delivery, purchase, buy, shop, micropod2, micropodII, micropod II, Mopar Diagnostic Pod, MDP, MDP+, MDP Plus 1 15636

How to Order a New Vehicle Communications Interface (VCI) or Mopar Diagnostic Pod (MDP) Device NOTE: Dealers: This must be completed by one of the following DealerCONNECT roles: Service Manager (09), Assistant Service Manager (27), Service Director Read More

Vehicle to Diagnostic Tool Reference Chart

Fri, Jun 24, 2016 DRB III, Emulator, Tools, Diagnostic Tools, wiTECH 2.0, Tool Chart, VCI 7 50951

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