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For Aftermarket ONLY The Technical Assistance Management (“TAM”) system is the new Stellantis platform for submitting and managing wiTECH support tickets. The TAM system can be accessed via the Mopar Technical Service Portal (MTSP). Please see the de Read More

Flash Campaigns are procedures within wiTECH where one or more ECU flash updates occur How-to perform Flash Campaigns: Select the desired campaign from the TSBs, Recalls, or RSUs tab Select "Check for Updates" to check for any Flash Campaigns associ Read More

TechTOOLS Application workaround for “Invalid Credentials” at login:   If you receive the error message “Invalid Login Credentials”, please follow the instructions listed below to resolve this problem.   Step 1. Delete the old JRE folder Make sure n Read More

The Mopar Technical Service Portal (MTSP) asset manager, typically the Service Manager or Shop Foreman, should log into the MTSP at https://mopartsp.com. On the Dashboard, Devices page select the VCI device that has been lost or damaged. Select the Read More

Microsoft has ended support for Internet Explorer.  Please use one of the wiTECH 2 recommended browsers.  Please see this article for the recommended browsers:  wiTECH Supported Web Browsers  Microsoft article:  Internet Explorer 11 desktop applicati Read More

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The MDP has a standard 2-year warranty from the date shipped. The MDP standard warranty and service process is: Contact the wiTECH Premium Support Help Desk for technical troubleshooting. If it is determined the MDP needs service/warranty work, the Read More