microPod Warranty Replacement

Starting Q2 2015, the microPod will have a standard 1-year warranty from the date shipped. If your microPod is out of warranty, it cannot be repaired or replaced.

As of Q2 2015, the process to replace your microPod under the standard warranty will be:

  1. Contact the wiTECH Premium Support Help Desk for technical troubleshooting.
  2. If it is determined to be a hardware issue, follow instructions on the “microPod Warranty Return Form.” Customer is responsible for shipping charges. The return must be shipped with a valid traceable tracking number.
  3. The day the Repair Depot receives the returned device, they will ship the replacement by the next business day via UPS Ground.

NOTE: Physical damage is not covered under the warranty process.

Attachments (1)
Related Articles RSS Feed
How do I order a wiTECH Diagnostic Extender microPod II?
Viewed 3634 times since Fri, Sep 1, 2017
wiTECH Bandwidth Requirements
Viewed 1493 times since Wed, Jun 27, 2018
wiTECH 1 / DRB III Enhanced Emulator Dealership Requirements
Viewed 4988 times since Fri, Jan 26, 2018
Configuring Internet Explorer 10 to Use TLS 1.2
Viewed 8926 times since Thu, Sep 3, 2015
wiTECH Premium Support Helpdesk Contact Information
Viewed 10848 times since Wed, Sep 6, 2017
Chrysler Scan Tool Flash Availability Document
Viewed 19094 times since Wed, Jul 19, 2017
Unable to access wiTECH 2.0 when DealerCONNECT site is unavailable
Viewed 7884 times since Wed, Apr 27, 2016
Video - Knowledge Base did you know
Viewed 581 times since Wed, Apr 3, 2019