Steps to Associate microPods to Service Technician

For Dealerships ONLY

 

Steps to Associate microPods to Service Technicians

 

For a video version of Steps to Associate microPods to Service Technicians, please watch How-to associate microPods to Service Technicians Video  (Note. You will have to be Logged into wiTECH 2.0 to view video.)

 

 Log into the Technical Service Portal at www.witechsystem.com

 

Within the Manage Assets tab of the Menu Bar, select Manage Assets

 

All microPods shipped to your dealership will be shown on the Asset Summary page.

 

To associate a Service Technician with a microPod: 

  1. Select Edit Users on the appropriate line showing the microPod Serial Number you are associating
  2. If No Users’ is shown, this microPod still needs to be associated
  3. If a number is shown, it indicates how many Service Technicians are associated to that particular microPod

 

Locate the correct Service Technician from the drop-down menu and click  “Map User” button.

(Note: only one Service Technician can be selected at a time)

You are Complete!

 

a. The associated Service Technician will then appear as a Mapped User

b. Service Technicians and associated microPods will appear in the wiTECH 2.0 User Interface screens

 

 

If you wish to add multiple users onto a single microPod, click on the drop down box, select the employees name and click Map User.

a. Continue to add all users as desired.

b. All Service Technician and associated microPods will appear in the wiTECH 2.0 User Interface screens

Note: DO NOT assign more than 26 users to the same microPOD II as wiTECH 2.0 System cannot handle more than that limit.

In order to delete users, click the “Delete” button and the employee will be removed from the mapped list.

Note: Allow 30 minutes for the changes to complete before communication can be achieved.

Please contact wiTECH Premium Support at 1-888-948-3241 or via email at support@witechtools.com if you need further assistance on associating tools to the users. 

Attachments
There are no attachments for this article.
Related Articles RSS Feed
Chrysler Scan Tool Flash Availability Document
Viewed 20241 times since Wed, Jul 19, 2017
Account Locked After Too Many Failed Login Attempts
Viewed 1196 times since Wed, Jan 16, 2019
How do I order a wiTECH Diagnostic Extender microPod II?
Viewed 3728 times since Fri, Sep 1, 2017
How-to Configure a Wireless Profile on a microPOD 2
Viewed 134055 times since Fri, Feb 5, 2016
Road Test - How-to
Viewed 21062 times since Thu, Jan 14, 2016
wiTECH Bandwidth Requirements
Viewed 1568 times since Wed, Jun 27, 2018
Registration Required Message: “The registration server could not be reached”
Viewed 1254 times since Fri, Apr 13, 2018