wiTECH 2.0 Knowledge Base

The new Technical Assistance Management (TAM) System for Aftermarket

Mon, Feb 23, 2026 ticket, aftermarket, support, mtsp 0 1084

For Aftermarket ONLY The Technical Assistance Management (“TAM”) system is the new Stellantis platform for submitting and managing wiTECH support tickets. The TAM system can be accessed via the Mopar Technical Service Portal (MTSP). Please see the de Read More

How-to Utilize an Apple® Device as a Mobile Hotspot

Thu, Feb 1, 2018 iphone, ipad, apple, apple product, apple phone, apple tablet, roadtesting, driving, hotspot 1 28845

Description: Apple® products such as iPhones and iPads equipped with cellular capabilites may also be used as a mobile hotspot. Due to confusion on how to configure a VCI to an Apple® device's personal hotspot, this article will provide a step-b Read More

wiTECH 2.0 and Mobile Hotspots

Mon, Feb 20, 2017 hotspot, data, wifi, wi-fi, witech 2, mobile, service, test drive, road, test, usage, mb, graph 75 93829

wiTECH Premium Support Helpdesk Contact Information

Wed, Sep 6, 2017 helpdesk, witech, witech2, support, dealer, aftermarket, vehicle, chrysler, fiat, dodge, ram, witech 2.0, 2.0, number, contact, information, help, application, TSP, technical, service, portal, witechsystem.com, live, chat, email, phone, call, fleet, tools 11 94050

DEALERS - wiTECH Franchised Dealers – Please submit a ticket:• DealerCONNECT -> Service -> Service Tools & Equipment -> Create / View wiTECH Tickets (DID-A)• Log into wiTECH 2.0 -> Menu -> Helpdesk -> Create / View wiTECH Ticke Read More

Road Test - How-to

Thu, Jan 14, 2016 Road Test, Hotspot, Drivability 4 41242

For Dealerships ONLY Q: Since wiTECH 2.0 requires an active internet connection, how do I complete a road test? *Note: If your Vehicle Communication Interface (VCI) device is not already connected to a network or is out of rang Read More

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