J2534 Application Error 1609

DESCRIPTION:

  • User may receive the following error after either updating from an older version of J2534 or installing a new version on a non-English OS:

RESOLUTION:

NOTE: J2534 software does not support additional languages and is not supported on non-English OSs. Users should perform the steps below at their own discretion. Chrysler recommends an English Windows OS for the J2534 Application.

  1. Change keyboard to English:
    • Navigate to Control Panel > Clock, Language, and Region > "Change keyboards or other input methods" (under Region and Language) > Change keyboards... > Ensure Default Input Language is set toEnglish.
  2. Create a local user group:
    • Navigate to Control Panel > User Accounts > Change account type (under User Accounts > Advanced tab > "Advanced" button under Advanced User Management heading.
    • Select Groups in the far left column.
    • Select Action > New Group > Enter "Users" as the group name. Select Create.
  3. Users group should now appear.
  4. J2534 should now install successfully.

For any other issues, please review the J2534 User Manual.

Attachments
There are no attachments for this article.
Related Articles RSS Feed
Status Messages in J2534 Application
Viewed 4878 times since Fri, May 19, 2017
J2534 Supported Vehicles
Viewed 20006 times since Wed, May 17, 2017
Unable to download ECU re-programming flash files from TechAuthority
Viewed 36677 times since Wed, May 17, 2017
FCA US Verified J2534 Devices
Viewed 18258 times since Fri, May 19, 2017
Launching Chrysler J2534 Flash Application From wiTECH 2.0
Viewed 20836 times since Tue, Feb 26, 2019
FCA US LLC J2534 Manual
Viewed 3029 times since Tue, Feb 4, 2020
J2534 Flash Availability Document
Viewed 163134 times since Wed, May 17, 2017
Registering a J2534 Device In Account Manager
Viewed 23644 times since Tue, May 30, 2017