wiTECH 2.0 Knowledge Base

How-to set a VCI device to Lost or Defective in MTSP

Fri, Feb 3, 2023 Lost, Damaged, Defective, Broken 5 6971

The Mopar Technical Service Portal (MTSP) asset manager, typically the Service Manager or Shop Foreman, should log into the MTSP at https://mopartsp.com. On the Dashboard, Devices page select the VCI device that has been lost or damaged. Select the Read More

Mopar Technical Service Portal (Aftermarket User Guide)

Sun, Sep 19, 2021 aftermarket, user, guide, setup, micropod, mdp, configuration, system, tools, internet, online, cars, fix, daily, monthly, yearly, subscriptions 39 18083

Go to mopartsp.com Read More

VCI Quick Start Guide - NA Dealership Only

Tue, Oct 20, 2020 VCI, microPod, microPod 2, MDP, Moapr Diagnostic Pod, Setup, Quick Start Guide, Quick Start 6 8387

TechTOOLS Upgrade for Windows 7, 8, and 10 Operating Systems

Fri, Apr 13, 2018 techtools, desktop, icon, application, dealerconnect, flash, download 19 40853

The TechTOOLS Application has been upgraded to support Windows 10, as well as maintain backwards compatibility with Windows 7 and 8. In addition, TechTOOLS will now install as a program on a Windows PC instead of running in a browser through DealerCO Read More

wiTECH Premium Support Helpdesk Contact Information

Wed, Sep 6, 2017 helpdesk, witech, witech2, support, dealer, aftermarket, vehicle, chrysler, fiat, dodge, ram, witech 2.0, 2.0, number, contact, information, help, application, TSP, technical, service, portal, witechsystem.com, live, chat, email, phone, call, fleet, tools 11 93772

DEALERS - wiTECH Franchised Dealers – Please submit a ticket:• DealerCONNECT -> Service -> Service Tools & Equipment -> Create / View wiTECH Tickets (DID-A)• Log into wiTECH 2.0 -> Menu -> Helpdesk -> Create / View wiTECH Ticke Read More

How to Order a VCI Device

Fri, Sep 1, 2017 order, micropod, witech, product, shopping, diagnostic extender, confirmation, shipping, delivery, purchase, buy, shop, micropod2, micropodII, micropod II, Mopar Diagnostic Pod, MDP, MDP+, MDP Plus 1 17498

How to Order a New Vehicle Communications Interface (VCI) or Mopar Diagnostic Pod (MDP) Device NOTE: Dealers: This must be completed by one of the following DealerCONNECT roles: Service Manager (09), Assistant Service Manager (27), Service Director Read More

Video - Bookmarks and Shortcuts

Wed, Dec 14, 2016 bookmark, video, shortcut, desktop, laptop, browser 1 9782

For Dealerships ONLY Welcome to the wiTECH 2 Bookmarks and Shortcuts video. This video will show the proper method to create Bookmarks and Shortcuts for the wiTECH 2 website. It is important to ensure the bookmarks navigate the user to https://login. Read More

Unable to access wiTECH 2.0 when DealerCONNECT site is unavailable

Wed, Apr 27, 2016 DealerCONNECT, unavailable, down, access 2 17969

At any time DealerCONNECT site is unavailable this affects the wiTECH 2.0 system. Detailed below are a few behaviors that you might encounter while attempting to use wiTECH 2.0, but unable to do so, due to DealerCONNECT site or services being unavail Read More

Video - How-to Setup a new device for wiTECH 2.0

Wed, Mar 30, 2016 New Device, Setup, Configure, Technical Service Portal, microPOD Setup Utility, Wireless, WiFi, Wi-Fi, Video, mP2, microPod 2, Mopar, Mopar Diagnostic Pod, MDP, VCI, Vehicle Communication Interface 50 34420

How-to Setup a new device for wiTECH 2.0 NOTE: For FCA North America Dealership use only. Read More

Improving your wiTECH 2.0 Connectivity Video

Fri, Nov 20, 2015 Video, connectivity, issues, concerns, slow, WAG 6 15838

Learn basic troubleshooting steps to improve your wiTECH 2.0 connectivity, the best placement of your wiTECH equipment, and how to properly mount new equipment for the best performance. Read More

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