Troubleshooting TechTOOLS

How to check and temporarily stop firewall software

DESCRIPTION The following procedure is intended for troubleshooting purposes only. If firewall software is found to be the cause of TechTOOLS not operating correctly, please refer the problem to the local system coordinator for additional support, an... Read More

Legacy ECU Flash prior to 1998 Model Year

Enhanced DRB III Emulator supports ECU Flash for non-CAN Chrysler Group vehicles for 1998 and newer model years.  ECU Flash on 1997 and prior model years requires a physical DRB III device.  If a user attempts to download a 1997 model year or prior E... Read More

TechTOOLS Memory Card update error is received

DESCRIPTION The following memory cards are used with the DRBIII (Diagnostics Readout Box): Supercard 1 Supercard 2 Sebring Stratus 2 Door (ST22) Dodge Sprinter NAFTA Crossfire If error message is received while updating any of the above cards then ... Read More

TechTOOLs Reads "DRB III Not Connected"

Case Verification: With the DRB III connected to the GPIB cable TechTOOLS displays "Device Status: DRB Not Connected"   Models Affected: AB - Ram Van/Wagon DH - Ram Pickup HD KJ - Liberty PL - Neon WJ - Grand Cherokee AJ - LeBaron DN... Read More