wiTECH 2.0 Public Articles - Dealers

For North America Dealerships ONLY NA Dealership VCI Setup Process: For a video version of the North America Dealership wiTECH 2.0 setup process, please see Video - How-to Setup a new device for wiTECH 2.0 . 1st - Associate Service Technicians to VCI... Read More

For North America Dealerships ONLY NA Dealership VCI Setup Process: For a video version of the North America Dealership wiTECH 2.0 setup process, please see Video - How-to Setup a new device for wiTECH 2.0 . 1st - Associate Service Technicians t... Read More

For North America Dealerships ONLY NA Dealership VCI Setup Process: For a video version of the North America Dealership wiTECH 2.0 setup process, please see Video - How-to Setup a new device for wiTECH 2.0 . 1st - Associate Service Technicians to VCI... Read More

Overview wiTECH 2.0 will automatically lock a users account after 5 consecutive failed login attempts. The account will be locked for only 15 minutes. Once the account has become unlocked, the user will have another 5 attempts to login again   ... Read More

See the "Chrysler Scan Tool Flash Availability" PDF attached below.  Read More

To improve the security stance of the wiTECH 2 system, we are migrating to TLS 1.2 (The ‘S’ in HTTPS). This means that several browsers will not be compatible with the wiTECH 2 environment. We STRONGLY recommend upgrading to Internet... Read More

Overview The DRB III™ hardware device is a handheld diagnostic tool that preceded the Next Generation Service Tool (NGST) family of service tools in FCA dealerships.  This tool was introduced in 1994 and can no longer be manufactured in it... Read More

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For Dealerships ONLY   How-to Configure a Wireless Profile on a microPod 2 ATTENTION: Prior to configuring and updating your microPOD, please follow Knowledge Base (KB) article Steps to Associate microPods to Service Technician&nb... Read More

The Mopar Technical Service Portal (MTSP) asset manager, typically the Service Manager or Shop Foreman, should log into the MTSP at https://mopartsp.com. On the Dashboard, Devices page select the VCI device that has been lost or damaged. Select the ... Read More