Description: Apple® products such as iPhones and iPads equipped with cellular capabilites may also be used as a mobile hotspot. Due to confusion on how to configure a VCI to an Apple® device's personal hotspot, this article will provide a step-b... Read More
wiTECH 2.0 Public Articles - Dealers
NOTICE: If you are viewing the wiTECH 2.0 KB site as a public user, you do not have access to the private knowledge base articles. To gain access to all articles, please navigate to the wiTECH 2.0 KB site through the wiTECH 2.0 applicatio... Read More
NOTE: We STRONGLY recommend upgrading to Internet Explorer 11 or Safari 8 to avoid having to make subsequent changes as new security vulnerabilities are found. Effective May 27th support is removed for TLS v.1.0 and 1.1. Please ensure ... Read More
Learn basic troubleshooting steps to improve your wiTECH 2.0 connectivity, the best placement of your wiTECH equipment, and how to properly mount new equipment for the best performance. Read More
The MDP has a standard 2-year warranty from the date shipped. The MDP standard warranty and service process is: Contact the wiTECH Premium Support Help Desk for technical troubleshooting. If it is determined the MDP needs service/warranty work, the ... Read More
Some users may receive this message because their Internet Explorer Certificates may be out of date. RESOLUTION: Copy and paste the link below into your browser and save the file to your desktop. https://certs.godaddy.com/repository/... Read More
For Dealerships ONLY Q: Since wiTECH 2.0 requires an active internet connection, how do I complete a road test? *Note: If your Vehicle Communication Interface (VCI) device is not already connected to a network or is out of rang... Read More
At any time DealerCONNECT site is unavailable this affects the wiTECH 2.0 system. Detailed below are a few behaviors that you might encounter while attempting to use wiTECH 2.0, but unable to do so, due to DealerCONNECT site or services being unavail... Read More
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