wiTECH 2.0 Public Articles - Aftermarket

Aftermarket wiTECH Wi-Fi Minimum Requirements Wi-Fi Standard:  Wi-Fi 3 (802.11g)Wireless Security Protocol:  WPA (Wi-Fi Protected Access)Encryption Standard:  RC4, or PSK (Pre-Shared Key)IP Assignment:  DHCP (Dynamic Host Configuration Protocol) Afte... Read More

Beginning August 1, 2014, any Aftermarket/Fleet sales of wiTECH Equipment will no longer include the DRB III Emulator. For vehicle support prior to 2004 (and certain vehicles until 2010), the Enhanced DRB III Emulator will need to be used for diagnos... Read More

  For Aftermarket Users ONLY   Introduction This article will describe how to create an Okta login account.  The account owner will automatically receive an Okta email when adding a subscription to a tool.  When a new user is ad... Read More

  For Aftermarket Users ONLY   Introduction This article describes how to sign in to wiTECH 2.0 with an Okta user account. Note: If you have not received an Okta account creation email, you will have to contact your wiTECH 2.0 Subscriptio... Read More

For Aftermarket Users ONLY Introduction This article demonstrates the steps required to purchase wiTECH 2.0 VIN subscriptions. A wiTECH 2.0 VIN Subscription grants the user access to wiTECH 2.0 for a specific VIN and it is not transferable once ... Read More

  For Aftermarket Users ONLY   Introduction This article will describe what to do when the Okta activation link expires before the Okta login account has been created. WARNING: These links are one time use. After clicking the activation lin... Read More

The Mopar Technical Service Portal (MTSP) asset manager, typically the Service Manager or Shop Foreman, should log into the MTSP at https://mopartsp.com. On the Dashboard, Devices page select the VCI device that has been lost or damaged. Select the ... Read More

Visit the Mopar Technical Service Portal (MTSP) website:  https://mopartsp.com Fill in your username and password, then click Login or press ENTER on your keyboard On the left-hand side, select Orders, then select the order number you want to view t... Read More

wiTECH 2 Aftermarket currently uses a Multifactor Authentication (MFA) during login. This is an additional security measure that has been added to keep all accounts and their information as secure as possible. There are currently 3 different ways to ... Read More

The MDP has a standard 2-year warranty from the date shipped. The MDP standard warranty and service process is: Contact the wiTECH Premium Support Help Desk for technical troubleshooting. If it is determined the MDP needs service/warranty work, the ... Read More