wiTECH 2.0 Public Articles - Aftermarket

How-To Recover an Expired Okta Activation Link

  For Aftermarket Users ONLY   Introduction This article will describe what to do when the Okta activation link expires before the Okta login account has been created. WARNING: These links are one time use. After clicking the activation lin... Read More

MDP Warranty Replacement

The MDP has a standard 2-year warranty from the date shipped. The process to replace your MDP under the standard warranty will be: Contact the wiTECH Premium Support Help Desk for technical troubleshooting. If it is determined to be a hardware issue... Read More

Okta Assistance

For Aftermarket User ONLY   Self-Serve Options Forgot Password: This is used when the user needs help with forgot password problems. Help can be sought directly through SMS token or password-reset email requests. Reset via SMS Reset via Email ... Read More

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