wiTECH 2.0 Public Articles - Aftermarket

How-To Create an Okta Login Account

  For Aftermarket Users ONLY   Introduction This article will describe how to create an Okta login account.  The account owner will automatically receive an Okta email when adding a subscription to a tool.  When a new user is ad... Read More

How-To Recover an Expired Okta Activation Link

  For Aftermarket Users ONLY   Introduction This article will describe what to do when the Okta activation link expires before the Okta login account has been created. WARNING: These links are one time use. After clicking the activation lin... Read More

J2534 Bandwidth Requirements

DESCRIPTION: Reliable Internet connection speed and consistency are essential for the wiTECH J2534 application. wiTECH J2534 requires 1.5 Mbps download and 1.5 Mbps upload bandwidth per wiTECH J2534 user. Each additional J2534 user should have 1.5 ... Read More

MDP Warranty and Service

The MDP has a standard 2-year warranty from the date shipped. The MDP standard warranty and service process is: Contact the wiTECH Premium Support Help Desk for technical troubleshooting. If it is determined the MDP needs service/warranty work, the ... Read More

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