wiTECH 2.0 Public Articles - Aftermarket

The MDP has a standard 2-year warranty from the date shipped. The MDP standard warranty and service process is: Contact the wiTECH Premium Support Help Desk for technical troubleshooting. If it is determined the MDP needs service/warranty work, the ... Read More

Aftermarket/Fleet Customers Mopar Diagnostic Pod (MDP) is the new tool for wiTECH 2.0 that provides required advancements for your shop. The MDP is required to diagnose and repair the 2021 WL and other upcoming Stellantis vehicles equipped with the A... Read More

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For Aftermarket User ONLY Please be advised that after five unsuccessful Okta login attempts, your account will be locked. To prevent this, we recommend contacting the wiTECH Help Desk at 1-844-948-3242 for password assistance before reaching the loc... Read More

For Aftermarket Users Only   Once the Yubikey programming described below is completed, please email log file to aftermarket.witech2@witechtools.com and include user email address for which the setup file is configured. Allow 24 hrs fo... Read More

Aftermarket Only   A corrupt file will have a string of “cccccccccccc” or “000000000” in any of the columns. Please see spreadsheet image below. Also, configuration file has to be a comma-separated values (.csv) format. N... Read More

Overview In an effort to improve vehicle security, 2018+ model year vehicles will be equipped with a secure gateway (SGW) module. This module is designed to prevent any unauthorized users from communicating on the CAN bus. If the SGW module fails to ... Read More

If users want to switch their MFA (multi-factor-authentication) on their own the following steps must be followed:   Login to wiTECH 2 with Okta user name and password Enter current authentication method (phone, yubiKey etc.) Note: If users no... Read More

For Aftermarket ONLY The Technical Assistance Management (“TAM”) system is the new Stellantis platform for submitting and managing wiTECH support tickets. The TAM system can be accessed via the Mopar Technical Service Portal (MTSP). Please see the de... Read More