wiTECH 2.0 Public Articles - Dealers

3rd - Configure Wi-Fi on a VCI.

For North America Dealerships ONLY NA Dealership VCI Setup Process: For a video version of the North America Dealership wiTECH 2.0 setup process, please see Video - How-to Setup a new device for wiTECH 2.0 . 1st - Associate Service Technicians to VCI... Read More

Account Locked After Too Many Failed Login Attempts

Overview wiTECH 2.0 will automatically lock a users account after 5 consecutive failed login attempts. The account will be locked for only 15 minutes. Once the account has become unlocked, the user will have another 5 attempts to login again   ... Read More

Enhanced DRB III Emulator

Overview The DRB III™ hardware device is a handheld diagnostic tool that preceded the Next Generation Service Tool (NGST) family of service tools in FCA dealerships.  This tool was introduced in 1994 and can no longer be manufactured in it... Read More

Flash Campaigns

Flash Campaigns are procedures within wiTECH where one or more ECU flash updates occur How-to perform Flash Campaigns: Select the desired campaign from the TSBs, Recalls, or RSUs tab Select "Check for Updates" to check for any Flash Campaigns associ... Read More

How to Order a VCI Device

How to Order a New Vehicle Communications Interface (VCI) or Mopar Diagnostic Pod (MDP) Device NOTE: Dealers: This must be completed by one of the following DealerCONNECT roles: Service Manager (09), Assistant Service Manager (27), Service Director... Read More

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