For North America Dealerships ONLY NA Dealership VCI Setup Process: For a video version of the North America Dealership wiTECH 2.0 setup process, please see Video - How-to Setup a new device for wiTECH 2.0 . 1st - Associate Service Technicians to VCI... Read More
wiTECH 2.0 Public Articles - Dealers
For North America Dealerships ONLY NA Dealership VCI Setup Process: For a video version of the North America Dealership wiTECH 2.0 setup process, please see Video - How-to Setup a new device for wiTECH 2.0 . 1st - Associate Service Technicians t... Read More
Overview wiTECH 2.0 will automatically lock a users account after 5 consecutive failed login attempts. The account will be locked for only 15 minutes. Once the account has become unlocked, the user will have another 5 attempts to login again ... Read More
See the "Chrysler Scan Tool Flash Availability" PDF attached below. Read More
Overview The DRB III™ hardware device is a handheld diagnostic tool that preceded the Next Generation Service Tool (NGST) family of service tools in FCA dealerships. This tool was introduced in 1994 and can no longer be manufactured in it... Read More
How to Order a New Vehicle Communications Interface (VCI) or Mopar Diagnostic Pod (MDP) Device NOTE: Dealers: This must be completed by one of the following DealerCONNECT roles: Service Manager (09), Assistant Service Manager (27), Service Director... Read More
The Mopar Technical Service Portal (MTSP) asset manager, typically the Service Manager or Shop Foreman, should log into the MTSP at https://mopartsp.com. On the Dashboard, Devices page select the VCI device that has been lost or damaged. Select the ... Read More
Description: Apple® products such as iPhones and iPads equipped with cellular capabilites may also be used as a mobile hotspot. Due to confusion on how to configure a VCI to an Apple® device's personal hotspot, this article will provide a step-b... Read More
NOTICE: If you are viewing the wiTECH 2.0 KB site as a public user, you do not have access to the private knowledge base articles. To gain access to all articles, please navigate to the wiTECH 2.0 KB site through the wiTECH 2.0 applicatio... Read More
Learn basic troubleshooting steps to improve your wiTECH 2.0 connectivity, the best placement of your wiTECH equipment, and how to properly mount new equipment for the best performance. Read More
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